sears home repair service Consumer Complaints All Reviews

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sears home repair service Reviews

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  • Sears Repair is Horrible



    Thinking this was a big, reputable company, we got them to look at our broken Samsung dishwasher. A black guy with an almost-not-understandable accent came out at the end of the day, and he was clearly exhausted. He said our dishwasher needed a certain part, but he couldn't remember the name of it since he was so tired. He said the repair would cost $400, but that we should just buy a new appliance for that amount. He also said he couldn't pull the dishwasher out since it could cause cabinet damage, and only a customer could do that. He charged sixty bucks for this ridiculous... More...
    (Repair Services)
    lisarice's Picture   lisarice    1 Comments   Comments
  • Unreliable



    Sears has good prices and fairly decent appliances for the prices. I myself bought all my kitchen appliances from Sears when we bought our home - well, it was cheap and really I didn't know any better. The appliances have mostly turned out ok but the customer service at Sears sucks! I recently had the technician cancel once and then go to a wrong address a 2nd time. After having paid in full for an extended warranty I have been waiting for over 2 weeks to get a dishwasher repaired. I have made a 3rd appointment now and I am hoping someone will show up during the 4 hour window I have... More...
    (Repair Services)
    ntaneja's Picture   ntaneja    1 Comments   Comments
  • Sears home repair service



    DO not use Sear repair service, horrendus waiting time for service 10 days to 2 weeks for major appliance appointment. Repai/techperson not equipped with parts to service properly. Customer phone reps keep apololizing with no resolutions. You must give your information to every person they transfer to you. It is so annoying and unprofessional. I started having trouble with my fridge in 2010, still not resolved. THeir appointment time is four hours block , while you wait on them, no exact appointment time. More...
    (Repair Services)
    Sharone's Picture   Sharone    1 Comments   Comments
  • dryer



    This review has been resolved or replied to by this company. I have a compliant I have been a Sears customer for 15 years I bought 11 refrigatr 7 electric rangesm 2 gas, 2 riding lawn mowers. 3 push and 2 dishwasher and 2 set of washer dryer. I had service plans on all expect the dryer and washer I purchased in nOV. I call sears and talked with a techian and told him about how the dryer was burning my hands when I toch the stove this was in dec. in March I called again with the same problem they came out in 3 days and put in a thermostat it was a warranty item. they came back today to see what was happening and discovered that the top of the dryer... More...
    (Repair Services)
    souix01's Picture   souix01    1 Comments   Comments


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