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sears home repair service Complaint - Absolutely the WORST repair and customer service
sears home repair service Complaint

sears home repair service Complaint

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Absolutely the WORST repair and customer service


Took my walk behind lawn mower in for repair on May 1,2013. As of today June 12, 2013. I have not received my lawn mower back from the repair center!!! The copy of service order states normally returned within 10-15 days from drop off date. What a f@@"";; joke. The customer service call center is a joke as well. You are on hold forever!!!! And then they give you some bulls@@$t excuse why it is not ready!
I will never buy anything from Sears again!!!!!!


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Comments


Carrlbre says: (5 years ago)
 0
Same thing happened to me. They told me they were too busy to look at it. So I went to the store to demand a new lawn mower..... Finally a manager came down and wrote down some numbers for me to call. So I started calling those numbers from the store. Then they finally called service department and expedited it. Well I went to pick it up and they want $89 for the repair. I used the lawn mower twice and have already paid over $100 in lawn care service!!!




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