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sears home repair service Complaint - Dryer service needed by Sear. - Kenmore Dryer
sears home repair service Complaint

sears home repair service Complaint

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Dryer service needed by Sear. - Kenmore Dryer


I have NEVER had such unmitigated CRAPPY service by anyone like these idiots before. A dryer repair was scheduled a week ago. They were to arrive between 8-12 of course like many listed here, it was A NO SHOW. When I called to follow-up Some woman by the name of Dominique attempted to placate me multiple times with insincere apologies. She said the technician was running behind and would arrive between 2:15 and 3:00pm. JUST another LIE. I am self employed, If I am not working I am making no money. The BS from these MORON cost me roughly $300 for a STUPID $75 repair. I am taking to social media to BLAST these fools out of the water, this is absolutely absurd, TOTALLY Unprofessional and they need to be exposed by everyone.


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Comments


SearsCares says: (5 years ago)
 0
NEVERUSESEARS,
I saw your post today and wanted to reach out to you to offer our assistance. My name is Liz and I am a member of the Sears Cares Escalations team. We are sorry for the troubles you have encountered with your dryer. We can truly understand your disappointment and see we have fallen short of your repair expectations. We would appreciate the opportunity to discuss your experience and address your concerns. At your earliest convenience please send the following information – contact #, the name and phone # used at time of purchase, as well as the screen name that I have assigned to reference your post (NEVERUSESEARS), to smadvisor@searshc.com. Again, we apologize for the inconvenience we have caused you and look forward to speaking with you.

Thank you,

Liz R.
Social Media Moderator
Sears Social Media Support






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