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sears home repair service Complaint - Sears Washer malfunction - Whirlpool washer
sears home repair service Complaint

sears home repair service Complaint

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Sears Washer malfunction - Whirlpool washer


So I recently purchased a washer from Sears and it worked wonderfully for the first weeks. but right after the first month past, literally a day after, it started to malfunction. It won't drain the water, so I went on to calling the store, I purchased it from, to see if I could get a repair or return? So as I called, an associate went on to tell me to BRING the washer and they would kindly give me a new one, and so I had to load the huge washer in a suv and took it to the store just to have the associates and the manager deny everything! They denied to give me a new washer because of the policies they clearly weren't keeping over the phone. Next best thing was to schedule a repair, so manager scheduled a repair which would be "very very soon" but as imagined, we don't share the same definition for the word "soon". Hope the repair goes well but the real issue here is just about being lied to, having to load and unload the washer because of them and having to wait for so long for them.


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