sears home repair service Complaint

sears home repair service Complaint

ADVERTISEMENT

Unreliable


Sears has good prices and fairly decent appliances for the prices. I myself bought all my kitchen appliances from Sears when we bought our home - well, it was cheap and really I didn't know any better. The appliances have mostly turned out ok but the customer service at Sears sucks! I recently had the technician cancel once and then go to a wrong address a 2nd time. After having paid in full for an extended warranty I have been waiting for over 2 weeks to get a dishwasher repaired. I have made a 3rd appointment now and I am hoping someone will show up during the 4 hour window I have to wait for.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to sears home repair se...
SUBMIT a ticket
for sears home repair se...
WATCH videos
for sears home repair se...
More sears home repair service Reviews and Complaints MORE reviews and complaints
for sears home repair se...

BUSINESSES REPLY HERE

Company was claimed GREAT NEWS, this company has Partnered with MeasuredUp and uses it to answer you!
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


SearsCares says: (4 years ago)
 0
ntaneja,

Hi, my name is Brian with the Sears Cares team. I'm sorry that you are having any problems with your dishwasher in the first place much less adding the frustration with getting it repaired. We'd like to speak with you and make sure your repair is finished to your complete satisfaction. Please send the following information – contact #, screen name (ntaneja) and the phone # used at time of purchase to smadvisor@searshc.com. Again, we apologize for any trouble we've caused and we look forward to speaking with you soon.

Thank you,

Brian H.
Social Media Moderator
Sears Social Media Support






login with Facebook and share your reviews

More sears home repair service reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team