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sears home repair service Complaint - Washer Leaking - Sears front load washers Kenmore and LG
sears home repair service Complaint

sears home repair service Complaint

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Washer Leaking - Sears front load washers Kenmore and LG


I had a front loading washer on which the door blew open and flooded my garage. There after the washer continued to leak and Sears could not determine the cause. After causing or $6K in damages Sears replaced the washer. The new font loading washer is under warranty and continues to leak. Again, Sears cannot determine the cause so it cannot replace the parts. Until a part is replaced 4 times Sears will not replace the machine. So now I cannot park my car in the garage because the machine and other items must be pulled away from the wall so that I know each time it leaks. DO NOT BUY SEARS


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Comments


SearsCares says: (5 years ago)
 0
Dear Leaking101,

We are so very sorry for the inconvenience you have encountered with your washer and with the replacement washer. We can certainly understand that this situation has caused some unneeded frustrations. We would like to speak with you and look further into the process that has taken place this far to help minimize any frustrations moving forward. Please send the following information – contact #, screen name (Leaking101), phone # used at time of purchase to smadvisor@searshc.com and a member from our team will be in touch. We look forward to assisting you.

Thank you,
Misty H.
Social Media Moderator
Sears Social Media Support






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