Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
sears home repair service Support Ticket - lawn tractor repair

sears home repair service Support Ticket

lawn tractor repair - craftsman lawn tractor repair under warranty

Created By: lastchance's Picture lastchance Last Reply: lastchance's Picture lastchance
Priority Level: [High] Status: [Open]
Created: 8 years ago Last Updated: 8 years ago
Department: General Replies: 0
Product: craftsman lawn tractor repair under warranty

We purchased a craftsman lawn tractor a year ago. In august the wheel came off. The tractor was still under warranty. Service was scheduled for one week following our call. The day before sears called and said no technician was available and rescheduled for two weeks later. This was entirely unacceptable as left us with 3 weeks of no way to mow our 2-1/2 acre lot except to pay someone to do it. After much debate, Sears agreed to give us $25 a week toward the mowing (a drop in the bucket toward the cost of the mowing). One check arrived. The technician came as scheduled with no parts to fix the wheel, although sears knew what the problem was. So, again, another week will pass till we (hopefully) have our mower. I called Sears to report this situation and to tell them we received only one $25 payment. The representative said that is all we will get. I was told that we would get $25 for each mowing! In addition, the representative was arrogant (though she remained professional) and refused to allow me to speak with her supervisor. After several attempts to speak with her supervisor, I lost my temper and hung up. We have previously been very satisfied with Sears products and services. In fact we purchased all new major appliances from Sears last year when we built our home. I can only trust that we do not have any problems with them and that this current situation is not a sign of things to come with Sears.


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More sears home repair service Reviews and Complaints More sears home repair service reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Company was claimed This company has partnered with MeasuredUp and uses it to answer your customer questions!
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More sears home repair service reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team