sears home repair service Support Ticket

DRYER FIXED TWICE? - Kenmore electric dryer

Created By: AAL123456's Picture AAL123456 Last Reply: AAL123456's Picture AAL123456
Priority Level: [Low] Status: [Open]
Created: 3 months ago Last Updated: 3 months ago
Department: General Replies: 0
Product: Kenmore electric dryer

Sears came and "fixed" my dryer at a cost of over $200 dollars. Less that 2 months later, the dryer broke again. Called Sears Home Repair. Lady on the phone said there would be NO CHARGE to come out and look at it because they had JUST "fixed" it. The repairman wanted another $400 to repair the dryer. OBVIOUSLY not going to put more money into an old dryer. Went to SEARS and bought a new dryer!!! I started receiving "past due" letters stating I owed money for service call. I wrote letters explaining why I did not owe this money. NOW Sears Home Services turned over to collection eventhough THEY told me I would NOT be charged since they had just been there to "fix" the dryer.


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