sears home repair service Support Ticket - 3333 Beverly Rd,
Ice maker repair - Kenmore
|Created By:||pattonja9||Last Reply:||pattonja9|
|Created:||3 months ago||Last Updated:||3 months ago|
My Kenmore ice maker literally broke into pieces. Called the Sears Home Service for an appointment. Even though I have pieces of the ice maker in my hand, the appointment was scheduled to "diagnose" the problem. The tech would then order parts, and schedule a second appointment to install the part. They refused to have the tech come during the first visit with a new ice maker. (They changed a Policy where they no longer send parts out beforehand, which they've done before for this ice maker.). So now I'll be out 2 days of work waiting to replace something that I can confirm is physically broken.
This is the most recent instance where they've screwed us over on home repair. I absolutely DREAD calling them.
DON'T EVER BUY ANYTHING FROM SEARS. THIS ONCE GREAT INSTITUTION IS NOW A SHAM!
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BUSINESSES REPLY HERE
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